1.the goods has been delivered timely.2.when the goods reached u ,it is in perfect condition.there is thick inner to protect the goods well in the paper boxes.when u have got the goods,u have not said any quality problem.U just said it is complicated to use it.i've send u the video.it is simple.but u need to spend 2 minutes to learn how to use.It is normal for any new users.3.after 20days,when u don't have places to sell this products and u can not find buyers,u want to return the goods.Than,u broke it and make the picture.Before we make the contract and ship out the goods,we have already send u the picture details.U have not said it is not ok.If u need to print any labels or any special instructions on the goods,u should tell me in advance.4.We should not be responsible if u can not find buyers.U should check it before u do this business.5.we have already come to the agreement,we have already return u usd100.00 when the total is only usd490.00.This is a business,not a childish game